We hope you are delighted with your purchase or gift from Moccstars. If in the unlikely event your goods are faulty or you are not happy with them, please contact us on firstname.lastname@example.org and we will do our best to resolve any issues you may have. Please note that the buyer is liable for any postage costs associated with any refund or exchange offered. We quality check all items before being sent out to the customer.
Wrong size? It is your responsibility to ensure you measure your child’s foot correctly as we cannot offer exchanges due to incorrect sizes being ordered.
Please note that we can only consider a return or exchange within 14 days from the date of purchase.