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General enquiries – info@moccstars.com
Wholesale enquiries – Click Here

Our team endeavour to respond to every email within 12 hours

 





Shipping

Moccstars deliver worldwide!

We offer multiple shipping options to suit your budget and order urgency, as well as a guarantee that orders placed before 2pm GMT will be dispatched same day!

Free delivery is available subject to minimum spend. Please contact us should you have any shipping queries!

UNITED KINGDOM

Delivery Time: Aims to deliver next day before 1pm, including Saturdays. Orders must be placed before 2pmto guarantee next day delivery. Mainland UK only

£6.95

Delivery Time: 1 Day.

Aim to deliver next working day, including Saturdays. Proof of delivery including a signature from the receiver.

£4.95

Delivery Time: 1- 2 days.

Aims to deliver the next working day including Saturdays.

£3.75

Delivery Time: 2- 4 days.

£3.25 or FREE for orders over £30

EUROPE

Europe ‘Tracked & Signed’

Delivery Time: Aims to deliver within 3 – 5 working days.

Europe ‘Tracked & Signed’ is a combination service offering full end-to-end tracking, signature on delivery and an online delivery tracking/ confirmation.

Note:

1) Local customs and duties charges may be additional to the shipping costs and are the responsibility of the customer.

2) Europe ‘Tracked & Signed’ cannot be sent to PO Boxes or delivery points where there is no-one is available to sign for the item at point of delivery.

£9.95 or FREE for orders over £100

REST OF WORLD

International ‘Tracked & Signed’

Delivery Time: Aims to deliver within 5 – 7 working days

International ‘Tracked & Signed’ is a combination service offering full end-to-end tracking, signature on delivery and an online delivery tracking/ confirmation.

Please note:

1) Please note local customs and duties charges may be additional to the shipping costs and are the responsibility of the customer.

2) International ‘Tracked & Signed’ cannot be sent to PO Boxes or delivery points where there is no-one is available to sign for the item at point of delivery.

£12.95 or FREE for orders over £150

Moccstars cannot be held liable for loss or damage to any order after it has been dispatched via the Royal Mail.

On this basis, we would always recommend that UK orders are placed on ‘signed for’ basis and orders outside of the UK placed on ‘tracked and signed for’ basis.

Notwithstanding the above, we shall always provide you proof of postage upon request and/ or in the event of any delays in delivery.